Privacy Policy

We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

It is the policy of Ontario Consumer Credit Assistance (OCCA) that personal information, such as your name, personal postal and email address, or personal telephone number is private and confidential. Because your privacy is important to us, OCCA maintains this privacy policy to protect your personal information.


Website Privacy Policy


By using this site, you consent to the terms of our privacy policy for the collection, use and disclosure of your personal information for the purposes set out below. We do not collect, use or disclose your personal information for any purpose other than those identified below, except with your consent or as required by law.


The Information We Collect


(1) Site Activity Data

Each time a visitor comes to this web site, and voluntarily provides information to our web site, our web server logs the information and notifies our customer relationship management system. This logged information is kept for a reasonable period of time, in order for us to communicate with those individuals who have requested contact, or remove contact information from our random survey for those who have requested we do so. This logged information is used solely for this performance.  The information is never sold or shared in any way with third party organizations.

(2) Cookies

Portions of the OCCA website may use cookies only for security and authentication purposes. If this happens, this information is used solely to maintain your computer’s session with the OCCA web server. This information is not shared or sold to third party organizations for any purpose.

(3) Personal Information


Personal information, such as your name, personal postal and email address, or personal telephone number is collected only when you voluntarily provide it. Such information is received when you send an email through the site or make some other specific contact, such as completing an online form or request for information.
The personal information you provide to OCCA is forwarded only to the person or department equipped to handle your request and is used only to respond to your inquiry.
Personal information will not be sold to any third parties, nor will such information be added to bulk email lists.


Policy Revisions


Any changes to OCCA’s privacy policy will be promptly communicated on this website. Policy changes will not alter how we handle previously submitted personal information.
If you have any questions about our privacy policies or wish to update any of the personal information you have provided to us, please contact OCCA’s at info@occa.ca
How we protect your privacy

We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system.


Sharing and Usage


We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you based on your request for information.

This policy was last updated on December 2010.